Payment Terms -
A non-refundable deposit of 50% is required at time of booking or 3 months before your pet’s stay at Your Pet’s Paradise, the remaining balance should be paid 7 days prior to the stay.
Should you no longer require the services of Your Pet’s Paradise and wish to cancel your booking up to 48 hours prior to the stay, any payment received over the 50% deposit will be refunded. Should the cancellation occur within 48 hours, no refund will be made. If a booking is cancelled due to Covid-19 restrictions, then proof from your travel company must be provided. If this can be provided, then a full refund will be issued if notice of one month or more is given. After this the deposit is non-refundable.
On making a booking you agree to provide the necessary items for your pet’s stay to the Holiday Home, this includes but is not limited to all food required. If a situation occurs where the Holiday Home is required to purchase justified items for your dog such as food, you will receive an invoice to cover these additional items. This invoice is to be paid within 7 days of receipt.
It is your responsibility to ensure your dog is up-to-date with flea and worm treatments prior to their arrival with the Holiday Home. Should an incident of fleas occur post your stay with your Pet’s Paradise, Your Pet’s Paradise takes no liability.
Having read the above terms, you hereby declare that you have read and agree to all of the terms.
